Description

Department:

35405 High Point Medical Center - Nursing: Short Stay Observation 3K

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

36 hours a wee1k, 12 hour days

Pay Range
$19.45 - $29.20

The Nurse Technician performs patient care, nursing tasks, and clerical duties - including acting as a unit receptionist and providing information to patients, families, visitors, and staff. The Nurse Tech also assists the Licensed Nurse as needed.

Position Highlights

• Shift Schedule: Full-time (36 hours/week), Days
• Department: Observation/Clinical Decision Unit
• Location: High Point Medical Center - High Point, NC

What We Offer

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO: Accrue up to 200 hours/year starting, to be used for vacations, sickness, holidays, and personal matters.
• Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a Bachelor's degree and up to $5,000 per year towards a graduate degree.
• Wellness Incentives: Take advantage of up to $1,500 per year in wellness incentives through our LiveWELL program, prioritizing your well-being.
• Parental Benefits: We understand the importance of family, providing six weeks of paid leave for birthing parents and four weeks of paid leave for non-birthing parents.
• Retirement: Secure your financial future with up to 7% employer-paid retirement contributions.

What You'll Need

• High School Diploma or GED
• Completion of a North Carolina State Approved Nurse Aide I course
• BLS certification

Key Responsibilities

• Patient Care: Provide direct patient care, maintain a safe environment, and assist with activities of daily living.
• Communication: Relay messages, answer phones, and maintain records.
• Patient Information & Documentation: Record vital signs, fluid intake/output, and patient data. Collect specimens.
• Patient Dietary Assistance: Prepare, assist, and document patient meals.
• Patient Transfer/Discharge: Assist with admissions, transfers, and discharges. Provide patient mobility support.
• Patient Environment: Maintain unit cleanliness, manage supplies and equipment, and inspect patient charts.
• Patient Records: Update, assemble, and maintain patient charts. Assist with record requests.
• Call Lights: Respond to call lights promptly.
• Phone Etiquette: Answer phones professionally and direct physician calls to nurses.
• Customer Focus: Provide excellent customer service, greet visitors, and assist with patient needs.
• Supplies & Equipment: Assess unit supply needs, maintain inventory, and deliver requisitions and specimens.
• Teamwork & Support: Assist with patient care procedures, orientation, and unit coordination.
• Meetings & Updates: Attend unit meetings and continuing education programs.
• Professionalism: Maintain a professional demeanor and adhere to department rules and standards.
• Other Duties: Perform assigned tasks as directed by management.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Performs designated basic patient care, related nursing tasks, and clerical functions related to requisitioning/charging supplies/services, preparing/maintaining unit records/patient charts, receiving/relaying communications to provide optimal/quality care consistent with Hospital mission and Nursing philosophy, goals, standards, and bylaws. Serves as unit receptionist in enhancing the image of High Point Regional Health and Inpatient Administration. Provides general information for patients, families, visitors, and other employees. Assists Licensed Nurse in the implementation of nursing care. Age of Patient Population Served (Select All that Apply) Neonate (birth - 28 days) X Infant (29 days ? less than 1 year) X Pediatric (1 - 12 yrs) X Adolescent (13 ? 17 yrs) X Adult (18 ? 64 yrs) X Geriatric (65 yrs & older) X Non-age Specific Task (N/A) Education Degree/Diploma Obtained Program of Study Required/Preferred High School Diploma or GED General Studies Required* * and successful completion of a applicable state Board of Nursing Aide I approved training program/competency evaluation required. Certifications, Licensures and Registrations Credential Primary Source Verification Required/Preferred Nurse Aide I Registration Division of Facility Services Nurse Aide I Registry. BLS required per policy guidelines. Experience # of Years Type of Experience Required/Preferred No prior experience required. Additional Knowledge, Skills, and Abilities - Successful completion of General Hospital Orientation and Unit Secretary Training Program provided by TCU. - Demonstration of competency in the Nursing Assistant/Clerical/Unit Receptionist functions as determined by TCU staff, Unit Secretary Preceptor, and Unit Coordinator on assigned unit. - Ability to demonstrate verbal and written communication skills and comprehend English required. - Ability to be flexible, prioritize and organize workload, and maintain emotional stability required. - Basic knowledge of medical terminology and abbreviations required. Job Specific Duties Patient Observation Observes and reports the patient's general appearance/behavior/response to basic care, procedures, and treatments. Observes characteristics of patient's urine, stool, and drainage and reports abnormalities/changes. Observes patient receiving intravenous therapy and reports to nurse immediately any disruptions/disconnections/swelling and patient complaints of pain/discomfort at site. Observes and reports skin abnormalities and provides appropriate therapeutic measures. Observes patient care equipment for proper functioning and reports any malfunctions to the Licensed Nurse. Reports to the licensed nurse any abnormal vital signs and changes in patient behavior. Patient Care Maintains patient care environment in a safe and organized manner with necessities within reach. Sets priorities in patient care/delegated treatments and clerical functions, consulting RN as changes occur and assistance is needed. Assists patient with elimination activities (bedpan, urinal, bedside commode, bathroom, bladder/bowel training) as condition indicates/directed by the nurse. Provides hygiene for the incontinent patient. Performs hygienic/comfort measures (complete/partial/tub/ sitz bath, occupied/ unoccupied bed, back rub, mouth/hair/ skin/nail care,denture care, changing gown, HS care). Performs and documents therapeutic measures (enemas, perineal/catheter care, unsterile heat/cold application, elastic/ therapeutic stockings, glucometers). Applies EKG monitor leads correctly and obtains glucometers. Checks, turns, and repositions the bedfast/incontinent patient every two hours. Provides 1:1 monitoring of patient as directed. Patient Information & Documentation Obtains and documents patient temperature, pulse, respirations, heart rate, blood pressure, and pulse oximetry as required on admission and throughout hospitalization. Reports to the Licensed Nurse abnormal vital signs and changes in patient behavior. Obtains and documents patient heights/weights as required on admission and throughout hospitalization. Measures and documents patient's fluid intake/output accurately. Checks/records patient's diet/activity level/observations/ treatments/nursing care plan on worksheet and gathers all needed equipment in organizing/beginning patient care. Collects urine/stool/sputum specimens as directed by the Licensed Nurse. Patient Dietary Assistance Prepares patient for meals and assists or feeds patient and documents percentage eaten on Patient Care Profile. Maintains fresh water and distributes juices/nourishments/ dietary supplies as directed/requested by patient. Forces or restricts fluids as ordered/directed. Patient Transfer/Discharge Assists in the admission/transfer/discharge process and safe management of personal belongings. Assists patient in ambulation, transfer to chair/stretcher/ commode and uses lifts as needed. Patient Environment Maintains unit and patient care environment in a clean and neat manner by emptying linen hampers, trash receptacles and cleaning the refrigerator as directed by the Licensed Nurse. Changes linens for occupied/unoccupied beds and maintains clean, dry, wrinkle-free linens according to patient needs. Obtains/returns/cleans equipment as directed. Verifies all components of equipment carts/bundles are included before returning for cleaning. Patient Records Inspects and maintains patient charts each shift for need of adding labels, forms, and documents or thinning records. Assembles/maintains an extra supply of patient charts. Revises patient/nursing data as changes occur. (i.e. Level of Care, Accommodation Codes). Assists with requests for sending/receiving patient records to/from other facilities (EMTALA, Radiology CDs). Serves as a resource for order entry. Assists with entry of written orders. Prints appropriate forms according to orders received. Assists with printing forms/documents for discharge instructions. Enters follow up appointment(s) information in electronic medical record to print on discharge instructions. Labels all patient record forms, lab/miscellaneous requisitions and reviews charts for completion/disassemble at discharge. Call Lights Answers call lights. Communication Relays verbal/telephone messages promptly/accurately. Utilizes appropriate medical terminology in oral/written communications. Notifies Admitting Office of admissions and requests for transfers. Enters intents to discharge, discharges, and transfers as they occur. Collects/distributes mail/communication to appropriate persons/charts. Phone Etiquette Answers telephone promptly utilizing proper identification, telephone etiquette. Refers physician telephone calls for orders to nurse. Customer Focus Ensures excellent customer service to patients including excellent communication, treating them in a caring manner, being timely regarding treatment and being professional in their care. Promotes department to physicians, hospital and community in a positive manner at all times. Greets, directs, and provides general information to customers. Updates healthcare team of patient location (i.e. out of room for planned procedure, surgery, radiology exam). Serves as customer escort to destinations. Supplies & Equipment Assesses nursing unit needs for supplies and maintains floor stock as determined by Manager/Coordinator/Charge Nurse using electronic requisition ordering system. Assesses/charges for supplies, equipment and special patient procedures/ therapies daily. Delivers necessary requisitions and specimens to proper department. Teamwork & Support Assists in the standard pre-operative/post-operative care procedures as directed by the Licensed Nurse. Performs surgical/orthopedic skin preps and surgical scrubs as needed. Performs post-mortem care as needed. Demonstrates initiative in seeking out patient care/unit maintenance tasks/assisting co-workers. Completes unit assignments on patient assignment sheet as indicated by Charge Nurse/Unit Coordinator. Updates oncoming Technician/Unit Secretary/Nursing Assistant/Charge Nurse regarding work completed and work to be done. Assists with orientation of new Technicians/Unit Secretaries/nursing personnel. Assists Coordinator/Charge Nurse with patient flow and throughput. Operates/utilizes Nurse Call system in an expedient manner and updates system as needed. Responds to Nurse Call system and provides customer service support when appropriate (i.e. fill water pitchers, help order meals, provide blankets, adjust room temperature, assist with television/radio). Meetings & Updates Promotes a positive work environment with co-workers and other customers. Attends/participates in a minimum of 75% of unit staff meetings. Attends a minimum of 3 hours of continuing education programs (100% completion of mandatory programs). Reviews memos/communication book/bulletin boards/ minutes of staff meetings to maintain current knowledge of hospital communications. Professionalism Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior. Other Duties Performs other duties as assigned by management. UNC Health Care Employee Standards Communication: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Collaboration: Works with others respectfully and openly; provides help to achieve shared goals. Service: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Safety: Meets or exceeds patient and employee safety requirements while promoting and achieving quality outcomes. Accountability: Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete tasks. Improvement: Identifies opportunities and takes action to continuously improve processes. Maintains effectiveness and flexibility during change. Workplace Requirements Employee Health: Complies with all required employee health programs including annual tuberculin testing and other applicable screening, testing and vaccinations. Credentials: Maintains current licensures, certifications and/or registrations (if applicable for the position). Job Competency: Complies with requirements for job specific competency testing and demonstrates and communicates proficiency in skills required (if applicable to position). Corporate Compliance: Adheres to and understands the Health System's Corporate Compliance Plan as evidenced by timely participation in required training (including annual testing) and 100% compliance with the Corporate Compliance Code of Conduct. Safety: Adheres to and understands the Health System's Environment of Care Plan as evidenced by timely participation in required training (including annual safety testing). HIPAA: Adheres to and understands the Health System's HIPAA Compliance Plan as evidenced by timely participation in required training (including annual HIPAA testing). Education: Attends all required educational programs (including General Orientation, and departmental or job specific required programs). Physical and Behavioral Requirements This position requires the successful completion of a preemployment physical demands test. Physical requirements include: - Lifting 40 pounds from floor to waist, - Lifting 15 pounds from waist to crown, - Lifting or carrying 55 pounds horizontally for 2 feet, - Pushing 80 pounds, - Pulling 100 pounds, - Front carrying 25 pounds a distance of 150 feet, - Gripping 50 pounds with each hand, - Forward bending in standing for 5 minutes, - Rotation in standing, - Repetitive squatting, - Standing for 5 minutes, and - Walking frequently. - Visual acuity required for accurately reading and documenting patient charts and observing patients. - Sense of smell required for safety issues. - Sense of touch is required to evaluate patient?s vital signs. - Ability to speak and hear is required to effectively communicate with patients, family members, physicians, and staff. - Manual finger dexterity for writing, equipment operation (maneuvering wheelchairs/beds), and positioning and moving patients. - Ability to effectively manage a high stress environment resulting from patient volume. Occupational Exposure to Bloodborne Pathogens Yes or No: Yes National Patient Safety Goals Improve the accuracy of patient identification Improve the effectiveness of communication among caregivers Improve the safety of using medications Reduce the risk of health care-associated infections Consistently demonstrate appropriate hand hygiene techniques Accurately and completely reconcile medications across the continuum of care Reduce the risk of patient harm resulting from falls Encourage patients? active involvement in their own care as a patient safety strategy Identify safety risks inherent in its patient population Improve recognition and response to changes in a patient?s condition Practice `Universal Protocol? when appropriate (conduct pre-procedure verification process, mark procedure site, perform a time-out) Core Values Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Compassion - Is sensitive to the feelings of others and is consistently kind and considerate. Genuinely cares about people and is available and ready to help. Shows sincere concern, empathy, sees the best in people, accepts differences and appreciates virtues. Integrity - Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make. Acts in ways that demonstrate personal honesty and serves as a positive example of why others should trust the motives of the organization. Standards of Behavior Respect: Maintain Patients' Privacy Professionalism: Take Ownership Safe and Healing Environment: Keep Noise Levels Down Customer Focus: Use the 10/5 Rule; Escort to Destination; Use Elevator Etiquette Communication: Use AIDET (Acknowledge, Introduce, Duration, Explain, Thank) Employee Statement of Understanding I have read and understand the job description for my position. I also understand that I am responsible for meeting the standards of performance outlined in this job description as well as conducting myself in a manner supportive of the mission, vision, core values and Standards of Behavior of High Point Regional Health. I certify that I possess the physical and mental abilities to regularly attend work and fulfill the